Accessing help and support within the academy
West Lakes Academy recognises the importance of providing an ethos and environment within school that will help children to feel safe, secure and respected; encourage them to talk openly; and enable them to feel confident that they will be listened to. Our full child protection policy is available here.

If you have any concerns or are worried about your child’s or anybody else’s safety or wellbeing you can contact any of the members of staff listed below:

Miss McCabe (Designated Safeguarding Lead)
Miss Donaldson (Deputy Safeguarding Lead)
Ms Tuck
Miss S Brown
Mrs D Brown
Ms Clements
Ms Wightman
Miss Dunne
Mrs Denwood

Accessing help and support at home
Students can  contact the following organisations if they have any concerns or are worried about their own or anybody else’s safety or well-being:


Are you concerned about a child?

If you are concerned that a child or young person is in an emergency situation you should contact the police urgently on 999.

Cumbria Safeguarding Hub

If you have significant concerns about a child please contact the Cumbria Safeguarding Hub, phone 0333 240 1727.

NB – In the unlikely event that this number is unavailable due to a fault please call 01768 895019. This should only be used in exceptional circumstances and should not be used during office hours (9am to 5pm Monday to Thursday and 9am to 4.30pm Friday).

Outside office hours The Emergency Duty Team (EDT) operates an out of hours service. The Emergency Duty Team is one social worker covering the whole county. The EDT service is an emergency only response with the social worker available to provide a response where the needs of the child indicate this.

Visitors to West Lakes Academy
All external visitors who wish to meet with students must have a current, Enhanced DBS certificate.

External agencies must provide the academy with the name of the person(s), together with their DBS certificate number and issue date before meeting with students.

No student will be seen alone unless we have verification of documentation.

External Organisations
The academy works alongside the below organisations to ensure the safety and well-being of all its students:

Cumbria Local Safeguarding Children Board

Cumbria Police

Cumbria County Council Children’s Services

Cadas – A registered charity providing drug and alcohol services to individuals, family members and communities to support recovery


Keeping Children Safe in Education